Telecom

Run your telecom operations
faster, smarter

Tyms is AI software that helps telecom providers run operations. Support subscribers, monitor networks and reduce churn with powerful telecom intelligence.

The operating system for your telecom business

Subscriber support
Support Subscribers

Support subscribers instantly at scale. Billing, plans, troubleshooting. Voice, chat, WhatsApp and SMS.

Network monitoring
Monitor Networks

Monitor network health and detect issues early. Caught before subscribers notice.

Telecom insights
Insights & Retention

Powerful telecom insights at your fingertips. Subscriber, network and churn intelligence inbuilt.

Simplify operations for everyone in your organization

Support Teams

Handle more volume without more people.

  • Routine inquiries resolved automatically
  • Complex issues routed with full context
  • Support across every channel

Network Operations

Get ahead of issues, not behind them.

  • Automated monitoring and incident detection
  • Proactive notifications for known issues
  • Provisioning and maintenance automated

Commercial Teams

Keep more subscribers, grow revenue.

  • Churn risk identified early
  • Personalized offers at the right moment
  • Renewals and upgrades on autopilot

Common questions

Tyms is designed for telecom operations. It gives every team fast insights and task automation. Subscriber support, network monitoring, retention. So they focus on service quality.

Yes. Tyms integrates with your existing stack. No rip-and-replace.

Tyms doesn't get in the way of your people getting work done. It makes ops easy so they focus on subscribers, not systems.

Yes. Deploy on your own infrastructure. Subscriber data stays in your environment.

Custom pricing based on your deployment. No per-seat charges. Talk to us and we'll scope it.

Ready to get started?

Let's get you started.